Outage in Npay
Delayed settlements for Nets Finland acquirer
Resolved MinorIncident Report
We have identified an issue affecting settlement processing for merchants using the Nets Finland acquirer. Settlements for transactions processed on 2026-10-21 have been delayed and will be received one day later than usual.
The issue has been identified and a corrective action has been taken. We are monitoring the situation to confirm full resolution.
We apologise for any inconvenience caused and will provide a further update once settlements are confirmed as processed.
Components affected
Npay Payment BackendTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/22/2026 01:49PM
The resent settlement file was confirmed processed successfully.
MONITORING
2 days ago - at 10/22/2026 10:56AM
The failed settlement file has been reprocessed and delivered. A mitigation will be put in place to prevent recurrence. We apologize for the inconvenience.
MONITORING
2 days ago - at 10/22/2026 10:34AM
We have identified an issue affecting settlement processing for merchants using the Nets Finland acquirer. Settlements for transactions processed on 2026-10-21 have been delayed and will be received one day later than usual.
The issue has been identified and a corrective action has been taken. We are monitoring the situation to confirm full resolution.
We apologise for any inconvenience caused and will provide a further update once settlements are confirmed as processed.
MONITORING
2 days ago - at 10/22/2026 10:33AM
We have identified an issue affecting settlement processing for merchants using the Nets Finland acquirer. Settlements for transactions processed on 2026-10-21 have been delayed and will be received one day later than usual.
The issue has been identified and a corrective action has been taken. We are monitoring the situation to confirm full resolution.
We apologise for any inconvenience caused and will provide a further update once settlements are confirmed as processed.
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