Incident Report
We have become aware of an outage on one of the upstream providers. We are currently investigating this incident.
Components affected
NTA Inbound Calls NTA API NTA Busy Lamps NTA Outbound Calls NTA Web Interface NTA MobeX Mobile NTA MobeX Softphone NTA Dialer NTA UC Integration NTA Handset ProvisioningTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 12/31/2025 01:39PM
We have become aware of an outage on one of the upstream providers. We are currently investigating this incident.
IDENTIFIED
4 months ago - at 12/31/2025 01:51PM
We are continuing to work on a fix for this incident.
INVESTIGATING
4 months ago - at 12/31/2025 01:55PM
We are currently investigating this incident.
INVESTIGATING
4 months ago - at 12/31/2025 02:21PM
We are currently investigating this incident.
IDENTIFIED
4 months ago - at 12/31/2025 02:45PM
While the service is now working, we are continuing to work on a fix for this incident.
MONITORING
4 months ago - at 12/31/2025 03:21PM
We implemented a fix and are currently monitoring the result.
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