Outage in Nuance PowerShare

PowerShare Upload Delays

Resolved Major
February 25, 2025 - Started 18 days ago - Lasted 43 minutes
Official incident page

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Outage Details

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare - Impacting File Upload Tool(s) - Impacting Accelerator Gateway (AGW) Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 02/25/2025 01:40PM

Backlogs cleared, impact removed.

Studies are once again uploading within normal times/expectations.

MONITORING 18 days ago - at 02/25/2025 01:03PM

Issue: We are investigating service issues on the PowerShare network.

Platform: PowerShare Network - (https://www1.nuancepowershare.com)

Behavior: Users may experience any of the following:
+ Delays when uploading images to PowerShare
   - Impacting File Upload Tool(s)
   - Impacting Accelerator Gateway (AGW)

Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.

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