Outage in Nuance PowerShare

PowerShare MWL Reconcile issues

Resolved Major

February 27, 2025 - Started about 1 year ago - Lasted 38 minutes
Official incident page

Incident Report

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems querying MWL worklist via JavaFree MWL workflow - Users will receive error when querying MWL worklist.

Components affected

Nuance PowerShare PowerShare Platform

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/27/2025 02:46PM

MWL Reconcile issues have been resolved.

MONITORING about 1 year ago - at 02/27/2025 02:09PM

Issue: We are investigating service issues on the PowerShare network.

Platform: PowerShare Network - (https://www1.nuancepowershare.com)

Behavior: Users may experience any of the following intermittently:
+ Problems querying MWL worklist via JavaFree MWL workflow
- Users will receive error when querying MWL worklist.

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