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Outage in NVIO

Retraso en el procesamiento de transacciones via SPEI

Resolved Minor
April 06, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento normal lo antes posible. Lamentamos cualquier inconveniente que esto pueda causar.
Components affected
NVIO Depósitos y Retiros

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/07/2026 02:13AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 04/07/2026 12:46AM

Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento normal lo antes posible.

Lamentamos cualquier inconveniente que esto pueda causar.

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