Outage in NWEA

Administrator Access issues for the Student Profile report and the Family report

Resolved Major
August 12, 2024 - Started about 2 months ago - Lasted 7 days
Official incident page

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Outage Details

NWEA has identified an issue in which school and district administrators are unable to access Student Profile and Family Report for all students in their school or district when navigating to those reports from the start page or report landing page tiles. NWEA engineers have identified a fix, it is being tested, and will be deployed in the planned maintenance downtime window on Friday August 16. In the meantime, those with district or school administrator access can view Student Profile and Family Reports through the embedded links on Class Profile or through the student quick search on the MAP Growth report's landing page.
Components affected
NWEA MAP Growth Reports User Interface
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/19/2024 10:24PM

This issue has been resolved.

IDENTIFIED about 2 months ago - at 08/12/2024 06:07PM

NWEA has identified an issue in which school and district administrators are unable to access Student Profile and Family Report for all students in their school or district when navigating to those reports from the start page or report landing page tiles. NWEA engineers have identified a fix, it is being tested, and will be deployed in the planned maintenance downtime window on Friday August 16. In the meantime, those with district or school administrator access can view Student Profile and Family Reports through the embedded links on Class Profile or through the student quick search on the MAP Growth report's landing page.

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