Outage in Nylas
Nylas Dashboard logs not loading
Resolved MinorIncident Report
Summary AI Generated
The Nylas Dashboard experienced a 30-minute incident where logs were not displaying, though the underlying systems continued recording them normally. The issue was isolated to log visibility within the dashboard UI. A mitigation was deployed and logs are now loading normally, with further work ongoing with a third-party provider to fully resolve the root cause.
We are currently investigating reports that the Nylas dashboard is not displaying any logs. We have confirmed that our system is recording the logs. They are just not shown on the Nylas dashboard.
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 06/24/2026 09:50PM
We identified the cause of the issue affecting log visibility in the Nylas Dashboard and have deployed a mitigation. Dashboard logs are now loading normally for customers.
We will continue to monitor the service closely while we work with a third-party provider to fully resolve the underlying issue. We will provide additional updates as more information becomes available.
INVESTIGATING
28 days ago - at 06/24/2026 09:21PM
We are currently investigating reports that the Nylas dashboard is not displaying any logs. We have confirmed that our system is recording the logs. They are just not shown on the Nylas dashboard.
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