Outage in Nylas
US/EU - API v3 - All Endpoints - Elevated Error Rates
Resolved MajorIncident Report
Summary AI Generated
Nylas experienced elevated error rates across all v3 API and authentication endpoints in both the US and EU regions, with some requests returning 500 errors. The incident lasted approximately 14 minutes before engineers identified the root cause and deployed a fix. Error rates returned to normal and the incident was fully resolved.
We are currently experiencing elevated error rates affecting our v3 API and authentication endpoints across the US and EU regions. Some requests may be failing with 500 errors. We have identified the root cause and our engineering team is actively working on a fix. We will provide updates as we make progress.
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 06/25/2026 05:45PM
This incident has been resolved. Error rates have returned to normal across all v3 API and authentication endpoints in the US and EU regions. We apologize for any disruption caused. Please reach out to our support team if you continue to experience any issues.
MONITORING
27 days ago - at 06/25/2026 05:36PM
We are continuing to monitor for any further issues.
MONITORING
27 days ago - at 06/25/2026 05:36PM
A fix has been deployed and error rates are returning to normal. We are monitoring the situation closely and will provide a final update once we have confirmed full recovery.
IDENTIFIED
27 days ago - at 06/25/2026 05:34PM
We are currently experiencing elevated error rates affecting our v3 API and authentication endpoints across the US and EU regions. Some requests may be failing with 500 errors. We have identified the root cause and our engineering team is actively working on a fix. We will provide updates as we make progress.
Latest Nylas outages
Failures for some event API calls for Google grants - 15 days ago
Nylas Dashboard logs not loading - 28 days ago
[US & EU] Grant Creation and Authorization Errors - about 2 months ago
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