Outage in Nylas
US - Scheduled Messages API - Experiencing 500 Errors when listing scheduled messages
Resolved MajorIncident Report
Summary AI Generated
Nylas's Scheduled Messages API in the US region experienced 500 errors when retrieving previously scheduled messages for approximately 48 minutes. Message creation and sending were unaffected throughout the incident. The issue was resolved and normal API retrieval functionality was restored.
We are investigating errors affecting retrieval of previously scheduled messages via our API in the US region. Creating and sending scheduled messages is not affected. We will provide updates as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 07/03/2026 02:17PM
This incident has been resolved. Retrieval of previously scheduled messages via our API in the US region is now working normally. We apologize for any disruption this may have caused. Please reach out to our support team if you continue to experience any issues.
INVESTIGATING
19 days ago - at 07/03/2026 01:32PM
We are continuing to investigate this issue.
INVESTIGATING
19 days ago - at 07/03/2026 01:29PM
We are investigating errors affecting retrieval of previously scheduled messages via our API in the US region. Creating and sending scheduled messages is not affected. We will provide updates as we have more information.
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