Outage in Observe

2025-12-02 Elevated 500 errors from ingest endpoints

Resolved Minor
December 02, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

We’ve identified an issue causing elevated 500 errors for ingest endpoints in the following regions: US West (Oregon) 1. As a result, some users may experience ingest rejections that should be resolved by retry logic. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/02/2025 11:30PM

This incident has been resolved.

MONITORING 12 days ago - at 12/02/2025 10:35PM

The issue has been identified and a fix has been implemented. We will continue to monitor this issue but we expect any ingestion issues to be resolved.

INVESTIGATING 12 days ago - at 12/02/2025 09:57PM

We’ve identified an issue causing elevated 500 errors for ingest endpoints in the following regions: US West (Oregon) 1. As a result, some users may experience ingest rejections that should be resolved by retry logic. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!

Latest Observe outages

2025-11-13 Degraded overall performance and slowness across the platform - about 1 month ago
2025-10-30 Reference Table Creation Issue - about 2 months ago
2025-10-22 Data Freshness - US West (Oregon) - about 2 months ago
2025-10-20 AWS East Outage - about 2 months ago
2025-09-24 - Login Failures - US West (Oregon) - 3 months ago

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