Outage in Observe

2026-07-02 UI Access Unavailable (US-WEST)

Resolved Major

July 02, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue affecting the Observe platform user interface in US West (Oregon). Customer impact: Users are unable to access the Observe platform UI. Data ingestion and transforms are unaffected. No data loss is expected. Our team is actively working to identify the root cause. We will provide an update within 60 minutes.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 07/02/2026 03:26AM

This incident has been resolved.

MONITORING about 1 month ago - at 07/02/2026 02:14AM

The Observe platform user interface is now accessible. We are continuing to monitor the service to confirm full recovery.

Customer impact: Users experienced inability to access the Observe platform UI. Data ingestion and transforms were not affected. No data loss occurred.

INVESTIGATING about 1 month ago - at 07/02/2026 01:27AM

We are investigating an issue affecting the Observe platform user interface in US West (Oregon).

Customer impact: Users are unable to access the Observe platform UI. Data ingestion and transforms are unaffected. No data loss is expected.

Our team is actively working to identify the root cause. We will provide an update within 60 minutes.

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