Outage in observeai

Intermittent issue with Reporting and Data-out API services

Resolved Minor

April 24, 2024 - Started 8 months ago - Lasted about 22 hours
Official incident page

Need to monitor observeai outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including observeai, and never miss an outage again.
Start Free Trial

Outage Details

Dear Client, You might be facing intermittent issues while loading the reporting-dashboard and extracting data via the data-out APIs. The team has identified the issue and are working on the resolution. We will keep you posted with regular updates. In case of any other queries, kindly create a ticket with support via https://help.observe.ai/hc/en-us Thanks and Regards Observe.Ai Technical Support Team

Components affected

observeai API

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 04/25/2024 09:51AM

Dear Client,

We have monitored the processing progress and it is now back to normal levels.

Thank you for your patience during this time.

Thanks and Regards
Observe.Ai Technical Support Team

MONITORING 8 months ago - at 04/24/2024 06:23PM

Dear Client,

We have been monitoring the services and the pipeline is running normally. However please be assured that we will continue to monitor.

Please feel free to contact the technical support team via https://help.observe.ai/hc/en-us incase of any other queries.

Thanks and Regards
Observe.Ai Technical Support Team

IDENTIFIED 8 months ago - at 04/24/2024 11:45AM

Dear Client,

You might be facing intermittent issues while loading the reporting-dashboard and extracting data via the data-out APIs. The team has identified the issue and are working on the resolution.

We will keep you posted with regular updates. In case of any other queries, kindly create a ticket with support via https://help.observe.ai/hc/en-us

Thanks and Regards
Observe.Ai Technical Support Team

Latest observeai outages

Intermittent Login issues - 18 days ago

[API & Reporting] Data freshness - about 1 month ago

RealTime Call Missing and Strikethrough Delays - 2 months ago

[UI] Pages are not loading data - 3 months ago

[Calls Tab and Reporting] Degraded Performance - 3 months ago

Be the first to know when observeai and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE