Outage in Ocean Insights

CMA CGM - Eventhub delay in sending events

Resolved Minor
July 02, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Dear valued Customer, We have been informed that CMA CGM is experiencing issues with their Eventhub service (from 05:30 PM UTC) which may cause delays in sending events. Our partners are working on resolving this quickly. Incident start: 2nd of July 2024, 05:30 PM UTC. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Vivek Thakkar Engineer, Customer Support Operations

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/03/2024 12:00AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 07/02/2024 07:09PM

Dear valued Customer,

We have been informed that CMA CGM is experiencing issues with their Eventhub service (from 05:30 PM UTC) which may cause delays in sending events. Our partners are working on resolving this quickly.

Incident start: 2nd of July 2024, 05:30 PM UTC.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar
Engineer, Customer Support Operations

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