Outage in Ocean Insights
AI Disruption Navigator Experiencing Partial Impact
Minor
September 10, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
Dear Valued Customer,
We are currently experiencing an issue with the AI Disruption Navigator in NA Production, resulting in customers being unable to read more about disruption events.
This has been classified as an incident. Our engineering team is actively investigating and treating this as a priority.
We will continue to provide updates here as they become available.
Regards,
Customer Support
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Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 09/10/2026 10:09PM
Dear Valued Customer,
We would like to inform you that the issue affecting the AI Disruption Navigator has been identified, and our team is actively working with our partners to implement a resolution.
We apologize for any inconvenience this may have caused and sincerely appreciate your patience as we work to resolve this promptly.
We will continue to keep you updated as progress is made.
Regards,
Customer Support
INVESTIGATING
2 days ago - at 09/10/2026 06:26PM
Dear Valued Customer,
We are currently experiencing an issue with the AI Disruption Navigator in NA Production, resulting in customers being unable to read more about disruption events.
This has been classified as an incident. Our engineering team is actively investigating and treating this as a priority.
We will continue to provide updates here as they become available.
Regards,
Customer Support
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