Outage in Ocrolus
Document Processing Delays
Resolved MinorIncident Report
We are currently experiencing a delay in our document processing services. As a result, you may notice an increase in turnaround time (TAT). Our team is actively investigating the issue, and we’ll keep you updated as we make progress.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 10/10/2025 05:52PM
Our document processing system has fully returned to normal operations. Some documents may still experience delays as we work through the remaining backlog.
MONITORING
23 days ago - at 10/10/2025 04:37PM
We have restored system operation, and we are working through the backlog of documents.
INVESTIGATING
23 days ago - at 10/10/2025 03:36PM
We are currently experiencing a delay in our document processing services. As a result, you may notice an increase in turnaround time (TAT). Our team is actively investigating the issue, and we’ll keep you updated as we make progress.
Latest Ocrolus outages
Expected outage due to Cloud provider - 13 days ago
Detect Degraded Performance - 19 days ago
Detect Degraded Performance - about 1 month ago
API Upload Delays - 2 months ago
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