Outage in Ocrolus
Delays in Document Processing Services
Resolved MinorIncident Report
Some customers are experiencing a delay in our document processing services. As a result, you may notice an increase in turnaround time (TAT). Our team is actively working through our backlogs, and we’ll keep you updated as we make progress.
Components affected
Ocrolus Document ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/17/2026 09:17PM
The backlog has returned to normal levels, and turnaround time (TAT) has been steadily improving. We continue to actively monitor TAT and overall system health.
MONITORING
about 1 month ago - at 03/17/2026 07:44PM
We are continuing to clear the backlog and are actively monitoring the situation.
INVESTIGATING
about 1 month ago - at 03/17/2026 05:30PM
Some customers are experiencing a delay in our document processing services. As a result, you may notice an increase in turnaround time (TAT). Our team is actively working through our backlogs, and we’ll keep you updated as we make progress.
Latest Ocrolus outages
Authentication and Login errors - 3 months ago
Expected outage due to Cloud provider - 6 months ago
Detect Degraded Performance - 6 months ago
Document Processing Delays - 6 months ago
Detect Degraded Performance - 7 months ago
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