Outage in Octopus Deploy

Customers are unable to access their billing and cloud management account (via billing.octopus.com)

Resolved Major
October 12, 2022 - Started over 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 10/12/2022 09:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 10/12/2022 09:46PM

A configuration issue impacted the ability for customer authentication API requests to be verified.

INVESTIGATING over 2 years ago - at 10/12/2022 04:47PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 10/12/2022 03:22PM

We are currently investigating this issue.

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