Outage in Octopus Deploy

Intermittent errors in West Europe

Resolved Major

March 23, 2023 - Started about 3 years ago - Lasted about 19 hours
Official incident page

Incident Report

We are investigating an issue with our cloud vendor that may affect customers in the the West Europe region

Components affected

Octopus Deploy Octopus Cloud

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/23/2023 11:17PM

Azure has advised that this issue has been resolved. A preliminary root cause has been published here: https://azure.status.microsoft/en-us/status/history/

MONITORING about 3 years ago - at 03/23/2023 06:59AM

Dynamic workers are now provisioning successfully. We are continuing to monitor for any degradation of service.

IDENTIFIED about 3 years ago - at 03/23/2023 06:24AM

Azure are aware of this issue and are actively investigating. See the Azure status page for ongoing updates: https://azure.status.microsoft/en-us/status

INVESTIGATING about 3 years ago - at 03/23/2023 05:58AM

We are experiencing issues provisioning dynamic workers in West Europe. This may affect deployments or runbooks relying on dynamic workers. We are working with Azure to have this operational as soon as possible. If you have urgent tasks relying on dynamic workers please contact support@octopus.com.

INVESTIGATING about 3 years ago - at 03/23/2023 04:31AM

We are investigating an issue with our cloud vendor that may affect customers in the the West Europe region

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