Outage in Octopus Deploy

Octopus Cloud - intermittent deployment failures when using Git Credentials - MultipleActiveResultSets error

Resolved Major
June 18, 2024 - Started about 1 year ago - Lasted 3 days
Official incident page

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Outage Details

Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets". We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. Our engineering team is investigating further to determine a fix. Potential Workaround: Retry the deployment. The problem is intermittent in nature.
Components affected
Octopus Deploy Octopus Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/21/2024 08:20AM

Octopus Cloud Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets".We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. All known instances of this issue have been resolved.

IDENTIFIED about 1 year ago - at 06/18/2024 09:01AM

Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets".

We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. Our engineering team is investigating further to determine a fix.

Potential Workaround: Retry the deployment. The problem is intermittent in nature.

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