Outage in Octopus Deploy

Octopus ID and a subset of Octopus.com URLS unavailable

Resolved Major
August 27, 2024 - Started 4 months ago - Lasted 7 days
Official incident page

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Outage Details

Users are reporting 502 and 504 timeouts when attempting to log into their Octopus.com accounts, limiting access to Octopus Cloud and Control Center. A small subset of Octopus.com URLs are also impacted: Octopus.com/blog Octopus.com/start
Components affected
Octopus Deploy Octopus.com Octopus Deploy Octopus Cloud
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/03/2024 04:55AM

Services have been operational and stable since recovery 6 days ago. The incident was caused by an abnormally high frequency of requests, resulting in degraded service. We have relieved the bottleneck and are investigating why the compensating controls we had in place didn't compensate as expected.

MONITORING 4 months ago - at 08/27/2024 02:07PM

Services are currently operational. Our team is continuing to investigate the root cause.

INVESTIGATING 4 months ago - at 08/27/2024 02:05PM

Users are reporting 502 and 504 timeouts when attempting to log into their Octopus.com accounts, limiting access to Octopus Cloud and Control Center.

A small subset of Octopus.com URLs are also impacted:
Octopus.com/blog
Octopus.com/start

Latest Octopus Deploy outages

Package Acquisition step sometimes fails with exception - 12 days ago
Octopus Cloud Trial Signup - Service Disruption - about 1 month ago
Unable to sign into Octopus ID - 2 months ago
Octopus.com/signin Unavaliable - 3 months ago
Connectivity issues with Octopus.com - 5 months ago

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