Outage in Octopus Deploy
Emails are currently not being delivered
Resolved MajorIncident Report
Summary AI Generated
Octopus Deploy experienced a major email delivery outage lasting 3.9 hours due to issues with their upstream email provider. The incident affected all email functionality including authentication verification, subscription invitations, and billing notifications for Octopus Cloud users. The service was fully restored with emails now being sent from a new address (donotreply@octopus.com).
Our upstream email provider is currently experiencing issues delivering emails from Octopus. This impacts all emails, including email verification during authentication, Octopus Cloud subscription invitations, and billing notifications.
We're currently investigating and will update this page when we know more.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/26/2026 05:47AM
Email services have now been restored. Please contact support@octopus.com if you encounter any issues with email delivery.
IDENTIFIED
about 2 months ago - at 02/26/2026 05:32AM
Sign-in/sign-up emails have been restored. Note: emails will now be sent from donotreply@octopus.com
IDENTIFIED
about 2 months ago - at 02/26/2026 05:11AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 02/26/2026 01:51AM
Our upstream email provider is currently experiencing issues delivering emails from Octopus. This impacts all emails, including email verification during authentication, Octopus Cloud subscription invitations, and billing notifications.
We're currently investigating and will update this page when we know more.
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