Outage in Octopus Deploy
AWS Deployment Failures for Cloud Customers
Major
April 01, 2026 - Started about 5 hours ago
Official incident page
Official incident page
Incident Report
We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments.
Our team is actively investigating and working to resolve the issue.
Workaround:
If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue:
export AWS_REGION= for Bash
$env:AWS_REGION = "" for Powershell
E.g
export AWS_REGION=ap-southeast-2
$env:AWS_REGION = "ap-southeast-2"
We apologise for the disruption and will share further updates as our investigation progresses. If you need help in the meantime, please contact us at support@octopus.com
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 4 hours ago - at 04/01/2026 08:36AM
We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments.
Our team is actively investigating and working to resolve the issue.
Workaround:
If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue:
export AWS_REGION=[REGION] for Bash
$env:AWS_REGION = "[REGION]" for Powershell
E.g
export AWS_REGION=ap-southeast-2
$env:AWS_REGION = "ap-southeast-2"
We apologise for the disruption and will share further updates as our investigation progresses. If you need help in the meantime, please contact us at support@octopus.com
INVESTIGATING
about 5 hours ago - at 04/01/2026 08:06AM
We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments.
Our team is actively investigating and working to resolve the issue.
Workaround:
If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue:
export AWS_REGION= for Bash
$env:AWS_REGION = "" for Powershell
E.g
export AWS_REGION=ap-southeast-2
$env:AWS_REGION = "ap-southeast-2"
We apologise for the disruption and will share further updates as our investigation progresses. If you need help in the meantime, please contact us at support@octopus.com
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