Outage in Octopus Services
Reporting Service Unavailable
Resolved Minor
July 29, 2026 - Started 16 days ago
- Lasted 12 days
Incident Report
We are currently investigating an issue affecting our reporting service. All report types — including signage reports and video analytics reports — may fail to load or generate.
Report data continues to be collected in the background and will be available once the issue is resolved. All other panel features are working normally, and content playback on screens is not affected.
Our team is actively working on this. We will share an update as soon as we have more information. We apologize for any inconvenience.
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Latest Updates ( sorted recent to last )
INVESTIGATING
16 days ago - at 07/29/2026 05:44AM
We are currently investigating an issue affecting our reporting service. All report types — including signage reports and video analytics reports — may fail to load or generate.
Report data continues to be collected in the background and will be available once the issue is resolved. All other panel features are working normally, and content playback on screens is not affected.
Our team is actively working on this. We will share an update as soon as we have more information. We apologize for any inconvenience.
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