Outage in Odysseyware
Twig Science - Issues with the creation of new users and updating existing users.
Resolved MinorIncident Report
We have identified an issue with the creation of new users and updating of existing users.
Impacted users may experience issues accessing the platform.
We apologize for the inconvenience and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/03/2024 01:48PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
over 1 year ago - at 08/29/2024 04:10PM
Our team has implemented a solution to the block on rostering, and we are actively monitoring the latest rostering cycle to ensure no further issues are present. A small number of students and teachers may still be unable to access recently assigned lessons and sessions, however, we are continuing to implement a solution for all affected customers.
We will continue to update this status as we progress with this effort.
Thank you for your patience.
IDENTIFIED
over 1 year ago - at 08/27/2024 07:10PM
We have identified an issue with the creation of new users and updating of existing users.
Impacted users may experience issues accessing the platform.
We apologize for the inconvenience and will provide updates as they become available.
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