Odysseyware and other Imagine Learning products experienced an issue where roster changes made within 12 hours were not properly reflected across the platforms, affecting educators and students who rely on up-to-date class rosters. The team implemented a fix and monitored the results before fully resolving the incident. The issue lasted approximately 21.3 hours from identification to resolution.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Our team is actively investigating an issue impacting users of multiple products.
Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products.
We apologize for the inconvenience and will provide an update soon.
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