Outage in Odysseyware

Educators and Students may experience outdated rosters.

Resolved Minor

April 08, 2026 - Started about 24 hours ago - Lasted about 21 hours
Official incident page

Incident Report

Summary AI Generated

Odysseyware and other Imagine Learning products experienced an issue where roster changes made within 12 hours were not properly reflected across the platforms, affecting educators and students who rely on up-to-date class rosters. The team implemented a fix and monitored the results before fully resolving the incident. The issue lasted approximately 21.3 hours from identification to resolution.

Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 hours ago - at 04/09/2026 11:44AM

This incident has been resolved.

MONITORING about 23 hours ago - at 04/08/2026 02:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 24 hours ago - at 04/08/2026 02:26PM

Our team is actively investigating an issue impacting users of multiple products.

Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products.

We apologize for the inconvenience and will provide an update soon.

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