Outage in Odysseyware
Imagine Edgenuity Assessments not accessible for some students
Resolved MajorIncident Report
Summary AI Generated
A Proctorio lockdown browser outage prevented students in affected districts from launching Quizzes, Tests, and Exams within Imagine Edgenuity for approximately 3.9 hours. The issue originated on Proctorio's end, and Odysseyware monitored the outage while Proctorio worked toward resolution. Full access was restored and users were able to resume activities without difficulty.
Our team is actively investigating an issue impacting users of Imagine Edgenuity.
Students using the Proctorio lockdown browser are down
Students in districts with the Proctorio lockdown browser enabled are unable to launch Quizzes, Tests, and Exams.
Proctorio will be updating its status page on this shortly: https://uptime.proctorio.com/
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/23/2026 08:22PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
INVESTIGATING
14 days ago - at 07/23/2026 07:00PM
We are continuing to investigate this issue.
INVESTIGATING
14 days ago - at 07/23/2026 05:48PM
Our team has not yet identified the cause of the issue on the Proctorio end. We will continue to update you on progress. For now, we are watching the Proctorio outage using an independent monitoring service: https://statusgator.com/services/proctorio
Your patience is appreciated.
INVESTIGATING
14 days ago - at 07/23/2026 04:28PM
Our team is actively investigating an issue impacting users of Imagine Edgenuity.
Students using the Proctorio lockdown browser are down
Students in districts with the Proctorio lockdown browser enabled are unable to launch Quizzes, Tests, and Exams.
Proctorio will be updating its status page on this shortly: https://uptime.proctorio.com/
Latest Odysseyware outages
Imagine Odysseyware - Educators and Administrators Cannot View Messages and Some Alerts - about 1 month ago
Multiple Products - Some students cannot complete activities - about 1 month ago
Imagine Edgenuity - Some Users are Experiencing Issues with Login, Slowness, and Errors - about 2 months ago
IL Classroom - Teacher Assignment Page Slow Loading - 2 months ago
Imagine EdgeEX - Students cannot open activities - 2 months ago
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