Outage in Officient

Exact Online Payroll - Payroll tax return shows incorrect error AWf premium

Minor
January 21, 2025 - Started about 17 hours ago
Official incident page

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Outage Details

You might currently see a message in the payroll tax return wizard about 'De aanwas in het cumulatieve premieloon AWf laag is ongelijk aan nul'. This error is often incorrect because the message does not take the ruling for employees younger than 21 into account. The calculation does take the ruling for young employees into account and is correct. You can dismiss the error message and continue your declaration. We are working on a solution. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
INVESTIGATING about 17 hours ago - at 01/21/2025 11:31AM

You might currently see a message in the payroll tax return wizard about 'De aanwas in het cumulatieve premieloon AWf laag is ongelijk aan nul'. This error is often incorrect because the message does not take the ruling for employees younger than 21 into account. The calculation does take the ruling for young employees into account and is correct. You can dismiss the error message and continue your declaration. We are working on a solution. Our apologies for the inconvenience.

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