Outage in Officient
Exact Online Fiscaal – The mobile app “Fiscaal Gemak” gives an error message if the phone is running on older operating system (NL)
Minor
April 14, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
You may receive an error message when opening the "Fiscaal Gemak" mobile app. This is caused by an older operating system on your phone. The error message you receive is: “Kan geen verbinding maken met Fiscaal Gemak. Probeer het later opnieuw”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 04/14/2026 11:59AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 4 hours ago - at 04/14/2026 09:28AM
You may receive an error message when opening the "Fiscaal Gemak" mobile app. This is caused by an older operating system on your phone. The error message you receive is: “Kan geen verbinding maken met Fiscaal Gemak. Probeer het later opnieuw”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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