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Outage in Officient

Exact Online - Not able to upload files via other apps in the Exact Online app (NL)

Resolved Minor
November 10, 2026 - Started 3 days ago - Lasted 2 days
Official incident page

Incident Report

If you are using an iPhone, it might not be possible to upload files to Exact Online directly from another app. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 11/12/2026 03:16PM

The issue has been resolved in app version 7.3.3. Update the app to upload documents again without facing any unexpected issues. Our apologies for the inconvenience.

MONITORING about 15 hours ago - at 11/12/2026 10:17AM

A fix has been implemented in app version 7.3.3. We are monitoring the results.

IDENTIFIED 1 day ago - at 11/11/2026 08:10AM

The issue has been identified and we are working on implementing a fix.

INVESTIGATING 3 days ago - at 11/10/2026 09:33AM

If you are using an iPhone, it might not be possible to upload files to Exact Online directly from another app. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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