Outage in OIT Services

DUO SMS and Phone Authentication Outage

Resolved Major
February 13, 2025 - Started 26 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Our Multi-factor Authentication vendor, Duo, is reporting an outage affecting the SMS (Text Messages) and Phone Call options for authentication. Other methods of authentication, including push notifications, remain operational. More information can be found here: https://status.duo.com/
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 02/14/2025 02:07AM

Duo has resolved this issue, fixing the SMS and Phone Call authentication options. Thank you for your patience, and have a good night.

More information can be found here: https://status.duo.com/

MONITORING 26 days ago - at 02/13/2025 11:50PM

Duo reports that they are seeing successful SMS (Text) and Phone Call Delivery for authentications. They are still actively working toward restoring all other services and will continue reporting until a full resolution.

IDENTIFIED 26 days ago - at 02/13/2025 07:35PM

Our Multi-factor Authentication vendor, Duo, is reporting an outage affecting the SMS (Text Messages) and Phone Call options for authentication. Other methods of authentication, including push notifications, remain operational.

More information can be found here: https://status.duo.com/

IDENTIFIED 26 days ago - at 02/13/2025 07:13PM

Our Multi-factor Authentication vendor, Duo, is reporting an outage affecting the SMS (Text Messages) and Phone Call options for authentication. Other methods of authentication, including push notifications, remain operational.

More information can be found here: https://status.duo.com/

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