Outage in OIT Services

ePay Unavailable

Resolved Minor
February 14, 2025 - Started 25 days ago - Lasted about 1 hour
Official incident page

Need to monitor OIT Services outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OIT Services, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of an issue resulting in "Pay My Bill" and 1098T forms being inaccessible through UAOnline. OIT and the UA Financial Systems office are in contact with the vendor, TouchNet, and investigating. Thank you for your patience as we work on a resolution!
Components affected
OIT Services UAOnline
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 02/14/2025 07:23PM

Our vendor has put a fix into place and ePay services appear to be reachable again.

Please let us know if you continue to have any issues accessing your payment information through UAOnline, and thank you again for your patience!

INVESTIGATING 25 days ago - at 02/14/2025 06:34PM

We are aware of an issue resulting in "Pay My Bill" and 1098T forms being inaccessible through UAOnline. OIT and the UA Financial Systems office are in contact with the vendor, TouchNet, and investigating.

Thank you for your patience as we work on a resolution!

Latest OIT Services outages

Printing Outage - 15 days ago

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook