Outage in OIT Services

ePay Unavailable

Resolved Minor
February 14, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue resulting in "Pay My Bill" and 1098T forms being inaccessible through UAOnline. OIT and the UA Financial Systems office are in contact with the vendor, TouchNet, and investigating. Thank you for your patience as we work on a resolution!
Components affected
OIT Services UAOnline
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/14/2025 07:23PM

Our vendor has put a fix into place and ePay services appear to be reachable again.

Please let us know if you continue to have any issues accessing your payment information through UAOnline, and thank you again for your patience!

INVESTIGATING 3 months ago - at 02/14/2025 06:34PM

We are aware of an issue resulting in "Pay My Bill" and 1098T forms being inaccessible through UAOnline. OIT and the UA Financial Systems office are in contact with the vendor, TouchNet, and investigating.

Thank you for your patience as we work on a resolution!

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