OnBase Outage

Following the fix implemented by OIT PAWS, the OnBase support team has completed restarting other necessary services. All content within OnBase is now up-to-date and the application is fully functional. Unity Client users continuing to experience issues are encouraged to exit the application fully and reopen it-- please report any further issues with OnBase to the Nanook Technology Services Service Desk.

Thank you again for your time and patience as we worked towards the resolution of this issue!

OnBase remains accessible and functional at this time, though some features (Autofills and the NextGen Document Import Processor) are still syncing following the restart of their service and should be up-to-date in the next hour. Unity Client users may need to fully exit and reopen the application in order to restore functionality.

Thanks so much for your time as we work towards a full resolution of this issue!

A fix has been implemented by the OIT Platforms, Applications, and Web Services (PAWS) team, however we will continue monitoring this into tomorrow morning to be safe. Thank you for your patience during this incident.

The OIT OnBase and OIT PAWS teams are currently investigating the OnBase outage. Thank you for your patience during the resolution of this issue. Please expect an update at 7:30 am AKDT.

We have received reports that OnBase is currently experiencing issues. The OIT OnBase team is currently investigating, and we will be making updates at 30 minute intervals.

Thank you for your patience during the resolution of this issue!