Outage in OIT Services

Banner Service Degradation

Resolved Minor
November 04, 2025 - Started 21 days ago - Lasted 1 day
Official incident page

Incident Report

CORRECTION: Current issues with Banner are not related to the OS Patch last weekend; automation tools should be fully functional! Users are reporting intermittent errors in Banner, and OIT Enterprise Applications Services is aware and communicating with the vendor about a resolution. Due to the gradual recovery since last night, we are considering this outage to be in a 'monitoring' state. We will make another update as new information becomes available, and at end-of-day today (5:00PM AKST).
Components affected
OIT Services Banner 9 OIT Services UAOnline

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/05/2025 05:59PM

We apologize for the delay in reporting! OIT EAS reports that all issues with Banner have been resolved, and confirmed as much with the vendor.

Thank you so much for your time and patience as we followed this resolution!

MONITORING 21 days ago - at 11/04/2025 05:10PM

CORRECTION: Current issues with Banner are not related to the OS Patch last weekend; automation tools should be fully functional!

Users are reporting intermittent errors in Banner, and OIT Enterprise Applications Services is aware and communicating with the vendor about a resolution.

Due to the gradual recovery since last night, we are considering this outage to be in a 'monitoring' state. We will make another update as new information becomes available, and at end-of-day today (5:00PM AKST).

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