Outage in OIT Services

Banner Service Degradation

Minor
November 04, 2025 - Started about 9 hours ago
Official incident page

Incident Report

CORRECTION: Current issues with Banner are not related to the OS Patch last weekend; automation tools should be fully functional! Users are reporting intermittent errors in Banner, and OIT Enterprise Applications Services is aware and communicating with the vendor about a resolution. Due to the gradual recovery since last night, we are considering this outage to be in a 'monitoring' state. We will make another update as new information becomes available, and at end-of-day today (5:00PM AKST).
Components affected
OIT Services Banner 9 OIT Services UAOnline

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Latest Updates ( sorted recent to last )
MONITORING about 9 hours ago - at 11/04/2025 05:10PM

CORRECTION: Current issues with Banner are not related to the OS Patch last weekend; automation tools should be fully functional!

Users are reporting intermittent errors in Banner, and OIT Enterprise Applications Services is aware and communicating with the vendor about a resolution.

Due to the gradual recovery since last night, we are considering this outage to be in a 'monitoring' state. We will make another update as new information becomes available, and at end-of-day today (5:00PM AKST).

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