Outage in Okta
Third party issue causing impact to support.okta.com
Resolved Minor
March 17, 2026 - Started 3 days ago
- Lasted 40 minutes
Incident Report
Summary AI Generated
A third-party provider issue caused access problems to Okta's support portal (support.okta.com) and status page (status.okta.com). The outage lasted 32 minutes while Okta Engineering worked with their provider to resolve the connectivity issues. During the incident, users were directed to call Okta's support phone line for assistance with logging cases.
Okta Engineering team became aware of an issue with our provider and access to support.okta.com and status.okta.com may not be available. We are working with our 3rd party provider on a resolution and will provide an update once its available. If you need to log a case, you can call +1(800)219-0964 for assistance.
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