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Outage in Okta

Service Disruption - Timeouts and Login Failures

Resolved Major
July 24, 2026 - Started about 15 hours ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Okta experienced a major service disruption on July 24th, 2026, from approximately 3:55 AM to 4:25 AM PT, caused by a third-party incident affecting customers on cells OK7, OK14, OK12, and OP3. Users on impacted cells were unable to log in and experienced timeouts across the Core Platform. The issue was resolved within roughly 30 minutes, with Okta confirming recovery to normal conditions.

At 3:55 AM PT on July 24th, 2026, the Okta Engineering team became aware of a a third-party incident occurred and affecting customers on OK7/OK14/OK12/OP3 cells of the environment. During this time customers on the impacted cell may experience timeout and not able to login. The issue was resolved at 4:25 AM PT and Okta continues to monitor as our monitoring shows a recovery to normal conditions.
Components affected
Okta Core Platform

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