Outage in Okta
Uptick in email deferrals
Resolved Minor
August 14, 2026 - Started 20 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Okta experienced an email deliverability issue affecting commercial cell customers from approximately 7:35 AM PT on August 14, 2026, lasting roughly 1.9 hours. Users intermittently failed to receive Okta emails during this period, impacting Core Platform and MFA functionality. The Core Identity team investigated and worked to mitigate the issue.
At 8/14/2026 7:35 AM PT, the Core Identity team became aware of an issue with email deliverability affecting customers in commercial cells. During this time, users may be experiencing intermittent issues receiving email from Okta. Our team is actively investigating this issue and is working to mitigate it.
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