Outage in Olark

Incident Alerted

Resolved Minor
July 24, 2024 - Started 5 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/25/2024 12:44AM

This incident has been resolved.

MONITORING 5 months ago - at 07/24/2024 06:51PM

We experienced an issue specific to our new agent console (app.olark.com). A fix was put in place and we've now recovered - we'll continue to monitor closely and post updates here.

INVESTIGATING 5 months ago - at 07/24/2024 06:37PM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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