Outage in Olark

Incident Alerted

Resolved Minor
February 24, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Need to monitor Olark outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Olark, and never miss an outage again.
Start Free Trial

Outage Details

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/25/2025 01:30AM

This incident has been resolved.

MONITORING 2 months ago - at 02/24/2025 11:03PM

A fix has been implemented and chats are being routed properly. We'll continue to monitor closely.

IDENTIFIED 2 months ago - at 02/24/2025 10:49PM

We've identified the source of the chat routing issues and are working to implement a resolution.

INVESTIGATING 2 months ago - at 02/24/2025 10:36PM

We're investigating issues with chat routing. We'll update here as we know more.

INVESTIGATING 2 months ago - at 02/24/2025 10:29PM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Latest Olark outages

Incident Alerted - 25 days ago
Incident Alerted - about 1 month ago
Incident Alerted - 2 months ago
Degraded Bot Performance - 2 months ago
Incident Alerted - 2 months ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook