Outage in Olark

Incident Alerted

Resolved Minor
March 19, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2025 10:49PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/19/2025 09:16PM

A fix has been implemented and systems have returned to normal. Agents are free to log in and use the service. We'll continue to monitor closely.

IDENTIFIED about 1 month ago - at 03/19/2025 08:58PM

We've identified the cause of the issue with message delivery and working to implement a fix.

INVESTIGATING about 1 month ago - at 03/19/2025 08:44PM

We're investigating issues with message delivery. We'll update here as soon as we know more.

INVESTIGATING about 1 month ago - at 03/19/2025 08:41PM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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