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Outage Details
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Components affected
Olark chat.olark.comLatest Updates ( sorted recent to last )
INVESTIGATING
5 days ago - at 06/02/2025 09:59PM
We're continuing to investigate agent disconnects from Olark Classic.
Affected teams that would like to utilize our newer agent experience (which is built on a separate platform and not affected by the disconnects issue we're seeing in Olark Classic) are encouraged to have an admin reach out to our support team (support@olark.com) and we'll facilitate.
INVESTIGATING
6 days ago - at 06/02/2025 06:00PM
We're continuing to investigate elevated levels of disconnects from Olark Classic (chat.olark.com). We'll update here as we know more.
INVESTIGATING
6 days ago - at 06/02/2025 04:23PM
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
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