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Outage in Olark

Bots and Ai issues

Resolved Minor
March 26, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently investigating reports that chatbots and Ai are failing to reply to chats as expected. We'll update here as we know more.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/26/2026 07:47PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/26/2026 06:23PM

We're currently investigating reports that chatbots and Ai are failing to reply to chats as expected. We'll update here as we know more.

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