Outage in Olark
Incident Alerted
Resolved MajorIncident Report
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/22/2026 05:47PM
This incident has been resolved.
MONITORING
19 days ago - at 04/22/2026 04:45PM
We have identified the problem and issued a fix. Please reload your session. We will continue to monitor.
INVESTIGATING
19 days ago - at 04/22/2026 04:31PM
We are continuing to investigate this issue. Please try https://chat.olark.com in the meantime.
INVESTIGATING
19 days ago - at 04/22/2026 02:25PM
We're aware of reports that the Olark Agent interface isn't loading at https://app.olark.com — some users are able to continue chatting by navigating directly to https://chat.olark.com in the meantime until the issue is fully resolved.
INVESTIGATING
19 days ago - at 04/22/2026 01:57PM
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
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