Outage in Olark
Bot and chat interruption
Resolved MajorIncident Report
We've detected an issue with bot responses and are investigating. We'll update here as we know more.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/05/2026 11:00PM
This incident has been resolved.
MONITORING
2 days ago - at 08/05/2026 10:03PM
System have recovered. We're monitoring closely but are confident that chat and bot services are now behaving as expected.
IDENTIFIED
2 days ago - at 08/05/2026 09:57PM
We've identified the cause of the issue and are implementing a fix now.
INVESTIGATING
2 days ago - at 08/05/2026 09:10PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 08/05/2026 09:02PM
We've detected an issue with bot responses and are investigating. We'll update here as we know more.
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