Is Olark Down? Check current status

Check if Olark is down, official outages, user-reported issues, and outages map.

Current Olark status

Olark is working normally

Updated from Olark official status page a few minutes ago

Olark not working for you?

Olark service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Olark Outage Map

View Olark Reports Map

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  • Track outages in real-time
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  • Create private or public status pages

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Olark recent outages and downtime history

IsDown has tracked 136 incidents since started monitoring Olark status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Olark outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 30, 2025
01:53 AM CET
Minor
Incident Alerted
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 3 hours
Oct 27, 2025
07:38 PM CET
Minor
Issues with Message Delivery
We've detected and are working to resolve issues with message delivery. We'll update here as soon...
about 2 hours
Oct 16, 2025
09:27 PM CEST
Minor
Incident Alerted
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 2 hours
Oct 11, 2025
12:26 AM CEST
Minor
Incident Alerted
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 1 hour
Sep 19, 2025
07:12 AM CEST
Major
Incident Alerted
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 10 hours
Jul 17, 2025
08:50 PM CEST
Major
Incident Alerted
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 2 hours
Jul 08, 2025
06:28 PM CEST
Minor
Incident Alerted
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 3 hours
Jul 02, 2025
06:10 PM CEST
Minor
Incident Alerted
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
about 3 hours
Jun 23, 2025
08:45 PM CEST
Minor
Investigating reports of laggy performance in app.olark.com
We're currently investigating reports of lag and slowness in chats on app.olark.com. We'll update...
9 days
Jun 02, 2025
06:23 PM CEST
Major
Incident Alerted
We've detected an issue and are working to resolve this quickly. We'll have an update within the ...
18 days
Sign up to check more outage history

Be the first to know when Olark goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Olark status

See what users are saying about Olark issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • user1 - chat wont load. should have green launch button in top left of screen. not there today, as it was friday..

Olark components or services current status

Component Status
API OK
Chatbox OK
chat.olark.com OK
Cobrowsing OK
Desk API OK
Email reports OK
File Upload hosting server OK
Help Scout Help Desk API OK
Image file upload (Kraken.io) OK
Integrations OK
Jabber servers OK
Kraken.io Kraken.io Storage OK
Operator messages OK
Payment provider OK
SendGrid SMTP OK
Slack Connections OK
Slack Integration OK
Slack Login/SSO OK
Load All 6 Components

Live chat software that integrates with platforms like Slack and SendGrid, offering features such as visitor tracking, file uploads, and automated email reports.

Monitoring Olark since April 2020

Tracking 24 Olark services and regions

Need help? Try here:
Support at website.
Check their status page.

22 incidents in 2025

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Alerts 30+ minutes before official updates

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How to monitor the status of Olark and all your dependencies?

IsDown is a status page aggregator that monitors if Olark and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Olark, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Olark?

IsDown monitors Olark health in almost real-time

Every few minutes we go to the status page of Olark (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Olark's 24 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Olark, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Olark and other services.

One status page to monitor all your external dependencies

What you get when monitoring Olark with IsDown

Track Olark incidents and downtimes by severity

IsDown checks Olark official status page for major/minor outages or downtimes. A major outage is when Olark experiences a critical issue that severely affects one or more services/regions. A minor incident is when Olark experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Olark outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Olark

Olark and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Olark outages and downtimes

IsDown collects all information from the outages published in Olark status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Olark maintenance events

Olark publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Olark outages that impact your business

IsDown monitors Olark and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Olark but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Olark and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Olark and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Olark or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Olark and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Olark or other services

Send outage information from Olark and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Olark and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Olark and other services to your tools

Share Olark status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Olark down?'

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Share Olark status in your status page

Olark Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Olark outages, IsDown monitors Olark's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Olark status page monitoring with real-time incident details.
Monitor 4,522+ services including Olark in a single dashboard.
Instant Olark outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Olark official status and user-reported issues.
Maintenance feed for Olark
Granular alerts filtering by Olark components and regions.
Start Monitoring Olark with IsDown

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Frequently Asked Questions

Is Olark down today?

Olark isn't down. You can check Olark status and incident details on the top of the page. IsDown continuously monitors Olark official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Olark status?

Olark is currently operational. You can check Olark status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Olark outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Olark down today or just slow?

Currently there's no report of Olark being slow. Check on the top of the page if there are any reported problems by other users.

How are Olark outages detected?

IsDown monitors the Olark official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Olark having an outage right now?

Olark last outage was on October 30, 2025 with the title "Incident Alerted"

How to check if Olark is down?

Why use IsDown to monitor Olark instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Olark and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Olark?

IsDown and DownDetector help users determine if Olark is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Olark's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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