Outage in Olark
Incident Alerted
Resolved MinorIncident Report
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 02/09/2026 07:47PM
This incident has been resolved.
MONITORING
4 days ago - at 02/09/2026 06:19PM
A fix has been implemented and we're monitoring closely.
IDENTIFIED
4 days ago - at 02/09/2026 05:19PM
We're seeing additional reports of issues with messages not appearing in the agent console. We're implementing a fix now and will update here as we know more.
MONITORING
4 days ago - at 02/09/2026 04:31PM
Message delivery is stable. We're monitoring closely.
INVESTIGATING
4 days ago - at 02/09/2026 04:19PM
We're investigating reports of agents not seeing messages in the agent experience. We'll update here as soon as we know more.
INVESTIGATING
4 days ago - at 02/09/2026 04:18PM
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Latest Olark outages
Degraded bot performance - 1 day ago
Incident Alerted - 4 months ago
Issues with Message Delivery - 4 months ago
Incident Alerted - 4 months ago
Incident Alerted - 4 months ago
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