Outage in Olo

Payment Processor Issues: Worldpay EXPRESS / MercPay Webservices

Resolved Minor
December 29, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Need to monitor Olo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Olo, and never miss an outage again.
Start Free Trial

Outage Details

We're detecting elevated errors processing payments through Worldpay EXPRESS and MercPay Webservices. Ordering may be affected at locations using Worldpay EXPRESS or MercPay Webservices as their payment provider.
Components affected
Olo Payment Processing Partners
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/29/2024 05:03PM

We're no longer detecting any issues processing payments through Worldpay EXPRESS and MercPay Webservices.

MONITORING about 1 month ago - at 12/29/2024 04:53PM

We are seeing Worldpay EXPRESS and MercPay Webservices transactions return to normal and continue to monitor the situation.

INVESTIGATING about 1 month ago - at 12/29/2024 03:03PM

We're detecting elevated errors processing payments through Worldpay EXPRESS and MercPay Webservices. Ordering may be affected at locations using Worldpay EXPRESS or MercPay Webservices as their payment provider.

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3722 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook