Outage in Olo

Loyalty Partner Issues: Punchh

Resolved Minor
March 01, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.
Components affected
Olo Loyalty Partners
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/01/2025 02:35AM

This incident has been resolved.

MONITORING 2 months ago - at 03/01/2025 02:14AM

We're no longer observing issues from Punchh. We'll continue to monitor the situation.

INVESTIGATING 2 months ago - at 03/01/2025 12:52AM

We are experiencing errors communicating with Punchh. Users may be unable to log in or use points or rewards with placed orders.

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