Outage in Olo

Payment Processor Issues: Spreedly

Resolved Major
September 30, 2025 - Started 24 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're detecting elevated errors processing payments through Spreedly. Ordering may be affected at locations using Spreedly as a payment gateway.
Components affected
Olo Payment Processing Partners

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 09/30/2025 07:26PM

This incident has been resolved.

MONITORING 24 days ago - at 09/30/2025 07:17PM

Spreedly has put a fix in place and we are monitoring the results.

INVESTIGATING 24 days ago - at 09/30/2025 06:31PM

We're detecting elevated errors processing payments through Spreedly. Ordering may be affected at locations using Spreedly as a payment gateway.

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