Outage in Omatic Cloud

Unable to Log In - 56959

Resolved Minor
January 12, 2026 - Started about 12 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Omatic engineers have identified an issue affecting Omatic Cloud in all production instances resulting in login issues that are preventing users from accessing the website. All backend processing and automated jobs are operating normally. This issue is currently under investigation. Updates are expected twice daily or on a change of status. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
Components affected
Omatic Cloud US Omatic Cloud UK Omatic Cloud AUS Omatic Cloud CA

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Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 01/12/2026 02:41PM

At approximately 9:32 AM Eastern US Time on January 12, 2026,

The Omatic team resolved the issue with log in affecting the users in all production environments.

For more detail, please contact Omatic Support through normal methods.

INVESTIGATING about 12 hours ago - at 01/12/2026 02:13PM

Omatic engineers have identified an issue affecting Omatic Cloud in all production instances resulting in login issues that are preventing users from accessing the website. All backend processing and automated jobs are operating normally.

This issue is currently under investigation.

Updates are expected twice daily or on a change of status.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.

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