Outage in Ometria
SMS/MMS sending failing
Resolved MajorIncident Report
Our teams are investigating an issue impacting SMS and MMS sending. Currently Automation campaigns utilising SMS and / or MMS messaging are failing to send. No other channels like Email or Push are impacted and operate normal.
Components affected
Ometria Automation messages - otherNeed to monitor Ometria outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 01/04/2026 05:21PM
Issue resolved, we apologise for the inconvenience. Sending for SMS / MMS is working and the team is looking into the messages which did not get sent.
MONITORING
5 days ago - at 01/04/2026 02:33PM
Issue resolved, we apologise for the inconvenience. Sending for SMS / MMS is working and the team is looking into the messages which did not get sent.
IDENTIFIED
5 days ago - at 01/04/2026 01:44PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 01/04/2026 10:58AM
Our teams are investigating an issue impacting SMS and MMS sending. Currently Automation campaigns utilising SMS and / or MMS messaging are failing to send. No other channels like Email or Push are impacted and operate normal.
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